health communications

People need accurate and timely information during an emergency. As a healthcare professional, you may be involved in the development of crisis communication which entails communicating information that is intended to help people make informed decisions during a crisis.

• Communicating in a Crisis: Risk Communications Guidelines for Public Officials (SAMHSA)

• Crisis and Emergency Risk Communication (CDC)

• Crisis and Emergency Risk Communication for Pandemic Influenza (CDC)  

• Examples of Best Practices (CDC)

• Flu Vaccine Shortage  
• Taco Bell E. coli Outbreak  
• Virginia Tech Shooting 

• Crisis Communication Plan: Nonprofit Toolkit

• Seven Dimensions of Crisis Communication Management: A Strategic Analysis and Planning Model

• ACT NOW: A Six-Step Crisis Communication Strategy 

• Making a Crisis Worse: The Biggest Mistakes in Crisis Communications

• Preparing for a Crisis: Tips on Writing a Crisis Communication Plan 

• Crisis Management and Communications (Institute for Public Relations)

• Crisis Communication and Social Media (Institute for Public Relations)

• Social Media's Role in Crisis Communications (Expert Round Table on Social Media and Risk Communication during Times of Crisis)

• Crisis Communication (Practical PR Strategies for Reputation Management and Company Survival)

© 2010 Doug Seubert, Health Communications, a division of Advantage Consulting Services, LLC.